# Compliance team marked account as reduce only

**URL:** <https://community.delta.exchange/t/compliance-team-marked-account-as-reduce-only/2391>\
**Category:** Get Started with Delta Exchange\
**Created:** [July 12, 2026, 1:30pm UTC](https://community.delta.exchange/t/compliance-team-marked-account-as-reduce-only/2391 "2026-07-12T13:30:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Aarviksangwan](https://avatars.discourse-cdn.com/v4/letter/a/6de8d8/32.png) [@Aarviksangwan](https://community.delta.exchange/u/Aarviksangwan)\
**Post date:** [July 12, 2026, 1:30pm UTC](https://community.delta.exchange/t/compliance-team-marked-account-as-reduce-only/2391/1 "2026-07-12T13:30:33Z")

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Hi, I have been an active Delta Exchange user and received emails from compliance team to submit financial information (bank statements, ITRs) etc. I am typically active on the application in mobile or desktop, the compliance team opened up a ticket for the same and not even once did I receive any notifications around the same, which is so unfair. Now given I missed the timeline no communication from the team and they directly block my trading account/ deposit/withdrawl without any heads ups. In the mail they mention if I can provide these details by 14th of July they will unblock my account. I provided all the required details 2 days back and there hasn’t been any update.

I have been saving up this month for a major expense that was upcoming around medical expenses and now cannot even access the funds. If I would have known wouldn’t have kept my hard earned money in the Delta account.

is there anybody who can help me navigate this. I am now scared for the hard earned money I had saved up, there has been absolutely no update from compliance team just the fact that they are going through documents and need 24-48 hours more has been a constant communication.

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**Author:** ![aditya](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@aditya](https://community.delta.exchange/u/aditya)\
**Post date:** [July 14, 2026, 8:35am UTC](https://community.delta.exchange/t/compliance-team-marked-account-as-reduce-only/2391/2 "2026-07-14T08:35:30Z")

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Hi @Aarviksangwan

Your account has been successfully unblocked and you may now continue using it without any issues.