Dear Delta Exchange, I have been holding a 400 XRPUSD position for the past 3–4 days. On 19/05 at 12:15 hrs, the market dropped to 2.2832, but my position remained intact, and I had sufficient balance to avoid liquidation. However, on 20/05 at 18:00 hrs, when the market touched 2.3215, I noticed that my position was liquidated. I believe I still had sufficient margin at that time. Kindly review this and update me with the factual details regarding my position and the reason for liquidation.
Hi, please share your User ID or Ticket ID if you’ve raised a support ticket.